PERSONAL INFORMATION

We collect only the information necessary to provide our products and services, including processing orders, responding to inquiries, scheduling consultations, and creating custom jewelry.

Any personal information you provide—including your name, email address, phone number, shipping and billing addresses, design preferences, or other information submitted through our website—is kept confidential. We do not sell or rent your personal information to third parties.

We may share your information with trusted service providers who help us operate our business, such as Shopify, payment processors, shipping carriers, website hosting providers, email marketing platforms, and analytics providers, but only to the extent necessary to provide our services. We may also disclose information if required by law or when necessary to protect the rights, property, or safety of Knockout Rocks, our customers, or others.

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COOKIES & ANALYTICS

Like most websites, Knockout Rocks uses cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.

We use Google Analytics, a web analytics service provided by Google, to collect information such as:

• Pages visited

• Time spent on our website

• Browser and device type

• General geographic location (based on IP address)

• Traffic sources

• Website interactions

This information is collected in aggregate and helps us improve our website, better understand customer interests, optimize the shopping experience, and evaluate the effectiveness of our marketing efforts. Google Analytics does not provide us with personally identifiable information through its standard reporting.

Google may use the data it collects in accordance with its own Privacy Policy. To learn more, visit Google's Privacy Policy or install the Google Analytics Opt-out Browser Add-on if you wish to opt out of Analytics tracking.

Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect certain features and functionality of our website.

 

SHOPIFY

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer our products and services online.

When you make a purchase or create an account, Shopify securely stores your information on protected servers behind industry-standard security measures. Payment information is encrypted and processed in accordance with the Payment Card Industry Data Security Standard (PCI DSS). Knockout Rocks does not store your complete credit card information.

For more information about how Shopify handles your information, please review Shopify's Privacy Policy.

 

PAYMENT INFORMATION

Payments are processed securely through trusted third-party payment providers, including Shopify Payments and other payment methods you may choose at checkout. Your payment information is transmitted using industry-standard encryption and handled in accordance with applicable security standards.

Knockout Rocks does not store your complete credit card or payment information on our servers.

 

CUSTOM DESIGN INFORMATION

One of the things that makes Knockout Rocks unique is our personalized design experience. If you participate in our custom jewelry process, you may choose to share inspiration images, sketches, measurements, engraving requests, gemstone preferences, or other design details.

We use this information solely to communicate with you, develop your custom design, create your jewelry, and provide the personalized experience you expect from Knockout Rocks.

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THIRD PARTY LINKS

Our website may contain links to third-party websites or services. Because we do not control those websites, their privacy practices may differ from ours. We encourage you to review the privacy policies of any third-party websites you visit.

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DATA SECURITY

We take reasonable administrative, technical, and physical measures to safeguard the personal information you provide. While no method of electronic transmission or storage is completely secure, we continually work to protect your information using commercially reasonable security practices.

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GOVERNING LAWS

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Maryland, without regard to its conflict of law principles.

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CHANGES TO THIS POLICY

As our business evolves, we may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations.  Your continued use of our website following any changes constitutes your acceptance of the revised Privacy Policy.